What is the material of the ring/necklace/earring?

The diamonds are 5A grade Diamond simulant and the silvers are S925 with Platinum plating. For rose gold/gold pieces, please refer to product page info.


Does the jewelry come in a box?

Your purchase will be packed in an individual pink jewellery box. 


What are your delivery fees?

Smartpac is SGD 2.50 and will be delivered to your letter box by Singpost with tracking. 

We offer free delivery for purchases $80 and above. 

Please ensure that your address is accurate before placing your order (unit number & postal code) as we will charge a fee for reposting of parcel if your parcel gets sent back to us.

We do not offer self collection.


How long does delivery takes?

Please allow 2 working days for us to process your order.

Normal Mailing takes 3-5 working days* to be delivered and does not come with tracking & we will not be liable for lost mails.

Smartpac takes 1-3 working days* to be delivered, tracking number will be provided to you once item has been shipped. 

*Working days include Mon-Fri, excluding PH

If you are getting it as a gift, we highly recommend the Smartpac option. 


Has my order been placed/sent out?

Please check your email for order confirmation and shipping confirmation. Do check your spam/junk folder as well.


Do you ship worldwide?

No, we don't. We are based in Singapore and ship locally only. 


Do you provide a complimentary greeting card?

Yes we do! Indicate that you require a greeting card during checkout and let us know the message to your recipient, otherwise a blank card will be sent to you. 


Can I get an exchange or refund?

Products sold are strictly non refundable and non exchangeable, please ensure that the correct ring size/item is purchased. 

All orders placed on will not be cancelled/refunded unless item or size is out of stock.